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Software for healthcare providers

Less admin at the front desk. More time for patients.

Custom software for clinics, hospitals, diagnostic centres and healthcare networks — appointments, patient records, billing, lab and pharmacy workflows and patient communication, designed with privacy and access control from the start.

  • Online booking and queue management
  • Patient records with role-based access
  • Billing, packages and insurance tracking
  • Reminders by SMS and WhatsApp
  • Healthcare software projects start from ₹2,00,000
  • Written scope before build
  • Built around your workflows
  • Support after go-live

Where it hurts today

Care teams buried in coordination.

Doctors and staff spend a large part of the day on scheduling, paperwork and follow-up calls — work software can carry.

  1. 01

    Appointments booked by phone

    Front desks juggle calls, double-bookings and walk-ins, while patients wait without knowing when they'll be seen.

    How we solve it

    Online and front-desk booking against doctor schedules, with token queues and waiting-time updates.

  2. 02

    Records spread across paper and systems

    Previous prescriptions, reports and history are hard to find during a consultation.

    How we solve it

    A patient record with visits, prescriptions, reports and documents — visible only to authorised staff.

  3. 03

    Billing that doesn't match services

    Packages, discounts and insurance claims are tracked separately from the services actually delivered.

    How we solve it

    Billing linked to consultations, procedures, lab and pharmacy, with packages and claim status tracking.

  4. 04

    Missed follow-ups and no-shows

    Patients forget appointments and follow-up visits, leaving gaps in care and in the schedule.

    How we solve it

    Automated reminders and follow-up nudges by SMS or WhatsApp, with easy rescheduling.

  5. 05

    Lab and pharmacy run separately

    Orders are re-written, results are delivered manually, and stock is tracked on paper.

    How we solve it

    Lab orders and results, and pharmacy dispensing and stock, connected to the patient visit.

The flow we connect

The patient journey, connected end to end.

Information captured at each step is available at the next — without re-asking the patient.

  1. 01

    Booking

    Online, phone or walk-in, against doctor availability.

  2. 02

    Registration

    Patient details and consent captured once.

  3. 03

    Consultation

    Notes, prescriptions and orders recorded.

  4. 04

    Lab & pharmacy

    Tests processed, medicines dispensed.

  5. 05

    Billing

    Services, packages and payments reconciled.

  6. 06

    Follow-up

    Reminders, reports and next visit.

What we build

Healthcare workflows, configured for your practice.

Single-doctor clinics, multi-speciality centres and diagnostic chains need very different systems. We build what fits.

  • Appointments & queues

    Doctor schedules, online booking, tokens and waiting-time display.

  • Patient records

    Visits, history, prescriptions, reports and documents in one record.

  • Consultation notes & e-prescriptions

    Templates by speciality, printable or shareable prescriptions.

  • Lab workflows

    Test orders, sample tracking, result entry and report delivery.

  • Pharmacy & stock

    Dispensing, batch and expiry tracking, and reorder alerts.

  • Billing & packages

    Itemised bills, health packages, discounts and insurance claim status.

  • Reminders & follow-ups

    Appointment reminders and follow-up nudges by SMS or WhatsApp.

  • Teleconsultation

    Video consultations and remote follow-ups where appropriate.

  • Privacy & access control

    Role-based access, consent records and audit logs on patient data.

What it can look like

A front desk that runs on time.

A conceptual OPD screen: a doctor's schedule with check-in and waiting status, and the day's reminder activity.

Concept preview with illustrative data — not a client system.
  1. 1

    Live check-in status

    Staff see who has arrived, who is waiting and for how long.

  2. 2

    Patients identified, not exposed

    Screens show only what each role needs to see.

  3. 3

    Reminders that reduce no-shows

    Confirmations and reminders go out automatically before each visit.

What changes for the business

Smoother days for staff and patients.

  • 01

    Shorter waits

    Scheduled arrivals and queue visibility reduce crowding.

  • 02

    Fewer no-shows

    Automated reminders keep patients on schedule.

  • 03

    Records at hand

    History and reports are available during the consultation.

  • 04

    Accurate billing

    Bills reflect every service actually delivered.

  • 05

    Controlled access

    Each role sees only the patient data it needs.

  • 06

    Better continuity

    Follow-ups are scheduled and tracked, not left to chance.

Typical scenarios

Healthcare scenarios we design for.

Typical starting points across clinics and diagnostic providers.

Multi-speciality clinic · 12 doctors

Appointments and queues

Today
Phones ring constantly; walk-ins and booked patients collide; doctors start late without knowing the day's load.
With the right system
Online and front-desk booking per doctor, token queues, waiting-time updates and reminders to reduce no-shows.

Diagnostic centre

Sample to report

Today
Test orders are written on paper, samples labelled by hand and reports delivered by calling patients.
With the right system
Orders with barcode sample labels, result entry with validation, and reports delivered securely to patients and doctors.

Hospital or nursing home

Billing and packages

Today
Package billing, deposits and insurance claims are tracked in separate spreadsheets by the billing team.
With the right system
Admissions linked to packages, deposits and services rendered, with claim status visible to billing and management.

Illustrative scenarios based on common requirements — not client case studies.

Engineering

Built to be maintained, not just launched.

Patient data is sensitive. We apply role-based access, encryption in transit and at rest, consent records and complete audit logs, and keep data in the region you choose. Regulatory requirements specific to your practice should be confirmed with your compliance advisors; we design the system to support them.

Web applications
React · Next.js · TypeScript
Back end & APIs
Node.js · NestJS · REST APIs & webhooks
Data
PostgreSQL · Relational data modelling · Reporting queries
Delivery
Cloud deployment · Role-based access control · Automated testing · Backups & monitoring

Connected to your clinical ecosystem

Integration needs vary widely in healthcare; we assess each one during discovery.

  • SMS & WhatsApp reminders
  • Payment gateways (UPI)
  • Lab analysers (where supported)
  • Existing HIS / EMR systems
  • ABDM / ABHA (assessed per project)
  • Tally / accounting
  • Video consultation providers
  • Excel import of patient lists

Integration feasibility depends on each provider's API access and your account plan. We confirm every integration during discovery.

How we work

Five stages. Clear deliverables at each one.

You always know what is being built, what it costs and what you will receive next.

  1. 01

    Discovery & requirements

    Workshops with the people who run the process today — what happens, where it breaks, and what must not change.

    You receive

    • Process map of current workflow
    • Prioritised requirement list
    • Risks and open questions
  2. 02

    Architecture & scope

    We turn requirements into a fixed scope: modules, data model, integrations, roles and a phased release plan.

    You receive

    • Written scope and quotation
    • Clickable screen flows
    • Milestone plan
  3. 03

    Design & development

    Built in short iterations. You review working screens every sprint instead of waiting for a big reveal.

    You receive

    • Sprint demos on a staging server
    • Access to the staging environment
    • Change log of every release
  4. 04

    Testing & deployment

    Automated and manual testing, data migration rehearsals, user training and a controlled go-live.

    You receive

    • Test results and sign-off
    • Data migration report
    • Admin and user guides
  5. 05

    Support & optimisation

    After launch we fix issues, monitor the system and add improvements as your team uses it day to day.

    You receive

    • Support channel with response terms
    • Monitoring and backups
    • Enhancement roadmap

Investment

Healthcare software projects start from

₹2,00,000

A focused first phase — for example appointments, queues and reminders with patient records — sits at the starting point. Billing, lab, pharmacy and patient apps are added by phase.

Request a Tailored Proposal

Indicative ranges by scope

  • Clinic essentials

    Appointments, queues, patient records, prescriptions and reminders.

    ₹2L – ₹4L

  • Clinic or diagnostic platform

    Billing and packages, lab workflows, pharmacy stock and patient portal.

    ₹4L – ₹10L

  • Hospital / multi-centre system

    Multiple branches, admissions, insurance, apps and integration with existing systems.

    ₹10L+

What moves the price

  • Number of doctors & branches
  • Lab & pharmacy modules
  • Patient app
  • Integrations
  • Data migration
  • Hosting & privacy requirements

Ranges are indicative and exclude third-party licences, hosting and taxes. A fixed quotation follows discovery, once scope is agreed in writing.

Case studies

Proof, shared responsibly.

We publish client work only with written approval.

Many of the systems we build run a company's internal operations, so details stay private by default. During discovery we walk you through relevant work — screens, architecture and how it was delivered — where our agreements allow.

See published work

Questions

Before you talk to us

Straight answers to what buyers usually ask first.

What does clinic or hospital software cost?

A focused clinic system with appointments, records and reminders starts from ₹2 lakh. Platforms with billing, lab and pharmacy typically range from ₹4 lakh to ₹10 lakh; hospitals and multi-centre systems go beyond that. A fixed quotation follows discovery.

How is patient data protected?

With role-based access, encryption, consent records, audit logs and regular backups. Each staff role sees only the data it needs, and every access to a record can be traced.

Is the software compliant with Indian healthcare regulations?

We design systems to support privacy and data-protection requirements, including India's DPDP Act principles. Specific regulatory obligations for your practice should be confirmed with your advisors, and we'll build to those requirements.

Can it integrate with ABDM / ABHA?

ABDM integration involves registration and certification steps. We assess feasibility and effort for your use case during discovery rather than assuming it.

Can patients book online and get reminders?

Yes. Online booking against doctor availability, with SMS or WhatsApp confirmations and reminders, is one of the most common first phases.

Can it work with our existing hospital system?

Often, yes — for example by adding booking, a patient app or reporting around an existing HIS. It depends on what the existing system exposes.

Who owns the patient data?

You do. Data is hosted where you choose, can be exported at any time, and code ownership is agreed in writing before work starts.

Give your staff time back for patient care.

Tell us about your practice and where the day gets stuck. We'll suggest a practical first phase.

  • Speak directly with an engineer, not a call centre
  • A written scope and quotation after discovery
  • Your data is used only to respond to this enquiry

Prefer email? Use our contact page.

Tell us about your project

All fields are required. It takes about two minutes.

Helps us propose the right scope. Every enquiry is reviewed.

What should the software do, who will use it, and what do you use today (Excel, Tally, an older system…)?

We aim to reply within one business day. No obligation — a quotation follows only after we understand your scope.